Local Nonprofit Wants Local Feedback to Improve City Light Website

I’ve been asked to promote this study:

Knowledge As Power (KAP), a local nonprofit, is working on a project to help Seattle City Light better serve city residents. KAP is reaching out to Victory Heights residents and those in North Seattle to participate in a usability study of the Seattle City Light’s website. Seattle City Light will take the recommendations of residents who participate in the study, and redesign their site to be more useful. The feedback will help create easier online bill paying, navigation, and access to conservation information.
Victory Heights residents interested in participating can sign up for a testing session via a quick online sign-up. KAP will be doing testing sessions from early July through August 10th.  So far, we don’t have ANYONE from Victory Heights signed up to test the site, and we want to make sure that your area is represented. The sessions will be under an hour and take place downtown, at an area convenient by bus. KAP is flexible on testing time, based on the availability participants indicate in the application.
“In 2010, KAP ran a usability study for Seattle.gov. They won ‘best municipal website 2011’ after the City implemented the recommendations and feedback of citizens from our study. We hope to repeat that success with Seattle City Light through this study—it’s really important that we get a diverse range of Seattle residents in this study,” Sarah Schacht, Executive Director at Knowledge As Power
Each participant will get a thank-you gift of $20 for Tippr.com (a local Seattle business similar to Groupon, Living Social, etc.) to spend at local businesses.
The real benefit, though, is that everyone who shares their thoughts and feedback on the site will end up making City Light easy to use and a better resource for the community.
Here’s the link to the study’s application form: http://bit.ly/kapstudy
You can find more about Knowledge As Power’s open government work here, at http://knowledgeaspower.org.

This entry was posted in Community and tagged , , , , . Bookmark the permalink.

Leave a Reply

Your email address will not be published. Required fields are marked *